After Joe sent a quick email outlining what happened, a Lustenberger + Dürst customer service representative promised us a package of random products for our troubles.
Then the other day we got our dairy surprise hand delivered to our mailbox!
Inside the box was a lot more than 7CHF worth of food!
 |
| Chock full of cheesy goodness! |
 |
| The block Parmesan/grater set... |
 |
| ...fancy Swiss cheese... |
 |
| ...some more fancy Swiss cheese... |
 |
| ...and of course, the beef jerky 'Party Sticks' that caused all the trouble with the machine in the first place. |
Overall, Lustenberger + Dürst Cheese Factory went OVER and ABOVE on their customer service. We are a family of happy cheese eaters.
Here's my poetry morsel for the day:
hand delivered
dairy surprise
customer service
oversized
©2018, Bridget Magee. All Rights Reserved.
6 comments:
Score!!!
Indeed we did, Chris! Too bad you weren't here to share our bounty. Luckily we were able to share it with Joan and Bernie. Thanks for commenting. =)
Wow! Nice! I love hearing about your adventures.
I can't imagine that level of service from a vending machine debacle. Where is that vending machine located?
Thanks, Liz! I appreciate you reading about our adventures - cheesy or otherwise. =)
I know, right? We were pleasantly surprised. The machine is in a smaller village (where we've actually looked at possible apartments) about 15 min by train from our house - not far. When you visit, we will take you there, Jeanette. =)
Post a Comment