After Joe sent a quick email outlining what happened, a Lustenberger + Dürst customer service representative promised us a package of random products for our troubles.
Then the other day we got our dairy surprise hand delivered to our mailbox!
Inside the box was a lot more than 7CHF worth of food!
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Chock full of cheesy goodness! |
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The block Parmesan/grater set... |
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...fancy Swiss cheese... |
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...some more fancy Swiss cheese... |
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...and of course, the beef jerky 'Party Sticks' that caused all the trouble with the machine in the first place. |
Overall, Lustenberger + Dürst Cheese Factory went OVER and ABOVE on their customer service. We are a family of happy cheese eaters.
Here's my poetry morsel for the day:
hand delivered
dairy surprise
customer service
oversized
©2018, Bridget Magee. All Rights Reserved.